Technology

Mainstream Security is Dying: Say Hello to Voice Biometrics

Biometric verification is a necessary process of identity authentication that is used to identify a person through biological tools. There have been shows for over a decade now such as CSI NewYork, Castle or NCIS that used biometric IDs that used fingerprints, voice patterns, facial recognition, and retinal scans to identify the person.

Recently in the market for stolen ‘digital fingerprints’, has surfaced with a research that primarily highlights those criminals that are selling users digital information of more than 60,000 individuals. Identity has increased over time and is nearly affecting 500 victims a day in the UK. This number is so far the highest ever recorded and proof that organizations and institutions are lacking security features to protect their personally identifiable information.

It can be stated that the Dark Web marketplaces may rise for all sorts of biologically identifiable data of users. In case the biometric data goes in the wrong hands or a cybercriminal, the data will be forever lurking on the web and will impact organizations and users. Financial industries should be the one concerning the most because these will have to deal with billions of pounds to cater to fraudsters.

There is no such way by far to cancel a biometric data or re-use it such as iris and fingerprints. This is a root cause of the threat that is deployed through static biometric data being used for identification.

How to Avoid Theft of Biometric Data

Thanks to the fast-evolving technology, there is a way to avoid such theft. “Voice Biometrics” is the ideal choice and a strong biometric procedure that is by far the most resistant to theft because it works in two-dimension rather than having a static form. Majority of the voice biometrics today have the ability to reply attacks, which further increases the biometric security.

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This limits hackers and fraudsters who try to record artificially generated speech of an individual. Voice biometrics is a natural way to halt any means of replicating a real voice and completely negates any attempt to fool the biometric system. It includes the accent of the person, breath of individual, nasal passages, mouth, and speech.

Voice Biometric works on an Omnichannel which has the benefit that the same speech recognition is used for all online and physical platforms that include mobile, IVR, phone, smart home assistants such as Alexa and IoT devices.

Voice Biometric Usage Shifting towards Industries

Considering the scope and benefit, industries have started to incorporate voice biometrics that includes call centers, banks, and MNCs. By incorporating this technology in businesses, the employees will save time on customer service and improve the customer experience at a larger scale.

Previously users had to incorporate online privacy tools to protect themselves before biometric technology was not mainstream. However, still, users are reluctant on relying 100% on such biometrics and are still sing privacy tools. Additionally, fraudsters can be easily detected where call records are kept in the system for profiling the cheats.

Later, organizations can detect and scope out these fraudsters from the database and then make use of the voice recognition technology to examine and tag the culprits. Organizations will then block connections from these people so that they are barred from accessing the system.

Speech is an excellent form of communication, and right now, the most important user interface as well. It can be said that it is becoming the safest option out there. The problem arises as hackers and fraudsters are developing new ways to commit crimes and advancing in this field to counter voice biometrics. Businesses need to start coping with the changes as well if they want to protect their firewall and security.

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It’s apparent that with time, the need and shift towards voice biometrics will increase and aid the fight against stolen data and identities. It is estimated that 5,000,000,00 users will be using voice biometrics by 2020, which is a big number indicating the future growth of the security feature is high and recommended.

Note: At the end of the day nothing is 100% Secure

Financial institutions, IT companies, developers, and skilled professionals understand that nothing is 100% secure, and picking the best possible solution available is the only thing that can be done for prevention. As brutal as it will sound, anything can be hacked, and none of the advancements made or created are foolproof.

Most of the big mobile application firms agree on this notion because when it comes down to analyzing security, it is a never-ending process to predict the viability accurately. There have been inductions of technologies among our society that are beneficial such as touch ID, retina scans, two-factor authentication, and much more.

However, these features will always pose a loophole that can be penetrated by awaiting hackers and fraudsters. Then again, it is not fair to say that voice biometric should be neglected. It is by far the most prominent form of security that should be incorporated.

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